Cricket Wireless Reviews

Top 10 cricketwireless.com alternatives:

1. Mint Mobile: Offers affordable prepaid wireless plans with no stores or salespeople.
2. Metro by T-Mobile: Provides a wide range of no-contract phones and devices.
3. Straight Talk: Known for its flexible plans and nationwide coverage.
4. Visible: Unlimited data, talk, and text for a flat rate.
5. Tello: Customizable plans with no contracts or hidden fees.
6. Verizon Wireless: Reliable coverage and high-rated network speed.
7. Republic Wireless: Low-cost data rates with nationwide coverage.
8. US Cellular: Offers various cellular products and services.
9. Sprint: Known for its competitive pricing and extensive network.
10. T-Mobile: Comprehensive plans with extensive coverage and benefits.

Cricket Wireless is a mobile virtual network operator owned by AT&T and runs on its network. It boasts one of the largest networks in the country, second only to Verizon in terms of 4G LTE coverage and second to T-Mobile with the size of its 5G footprint. Cricket's cell phone network covers 99% of Americans. The total area covered is 74.6% with a total of 6,024,212 square miles. The 5G area covered is 41.4% with a total of 3,345,127 square miles. The coverage may vary and may be affected by terrain, buildings, signal strength, and other factors. Cricket Wireless provides access to AT&T’s network and nationwide coverage. The areas where 5G coverage is available is constantly growing. AT&T’s 4G LTE footprint covers 68% of the nation, making it the second largest just behind Verizon. As for 5G, T-Mobile leads the pack covering, but AT&T still comes in second place. Cricket's 4G LTE network is narrowly behind Verizon’s coverage area. While Verizon has the largest 4G LTE network in the nation, AT&T is still a great option. This is great news for all Cricket Wireless customers. Since they use AT&T’s network, they can rely on having solid, widespread coverage..

To sign up for a plan with Cricket Wireless, you can follow these steps:

1. Pick a new phone or bring your own. You can transfer your contacts and data from your current phone, or keep your current phone and sign up for Cricket 5G service. If you want to keep your number, Cricket will make it easy for you to transfer your current number.

2. Pick the best plan for you. You can customize your features, such as Mobile Hotspot, Device Protection, and Cricket International Calling. They offer various plans including $60/mo Unlimited + 15 GB Mobile Hotspot, $55/mo Unlimited data, $40/mo 10 GB high-speed data, and $30/mo 5 GB high-speed data. All plans include Fast, nationwide 5G, High-speed data access, Unlimited talk, text, & picture messages in the U.S., HD Voice & Wi-Fi Calling with a compatible phone, and Cricket Call Defense with a compatible phone.

3. Activate your service. Your purchase comes with free 2-business day shipping, so you can be up and running quickly.

Please note that you can sign up for Cricket Wireless online and you will not go without phone service during the process. If you have more questions, you can check out their Support Page..

Cricket Wireless offers a variety of prepaid monthly plans. Here are the details:

• Cricket More Unlimited + 15GB Mobile Hotspot Plan: This plan costs $60 per month and offers unlimited high-speed data and includes up to 15GB Mobile Hotspot data per line per month.
• Cricket Core Unlimited Plan: This plan costs $55 per month and offers unlimited high-speed data.
• 12-Month Unlimited Plan: This plan costs $30 per month when you pay $360 in advance for 12 months and offers unlimited high-speed data.
• 6-Month Unlimited Plan: This plan costs $35 per month when you pay $210 in advance for 6 months and offers unlimited high-speed data.
• 3-Month Unlimited Plan: This plan costs $40 per month when you pay $120 in advance for 3 months and offers unlimited high-speed data.
• 10 GB Plan: This plan costs $40 per month and offers 10 GB of high-speed data.
• 5 GB Plan: This plan costs $30 per month and offers 5 GB of high-speed data.

Additional features, terms, requirements, and restrictions apply to each plan. All plans come with 5G access at no extra charge. For plans with high-speed data allowances, data speeds will be reduced to 128Kbps max if you exceed your plan's monthly data allowance.

Cricket also offers discounts for accounts with multiple lines. For example, the Cricket Core Plan offers 4 lines for $100 per month, and the Cricket More Plan offers 4 lines for $130 per month. These plans include 5G access, unlimited data, and unlimited talk & text.

Cricket unlimited plans also include international features such as data access plus unlimited talk & text to and from Mexico, Canada, and the U.S. You can use your Cricket phone while traveling in Mexico and Canada. However, calls, texts, or data usage while in Canada cannot exceed 50% of the total usage. If you use data services on wireless carrier networks other than AT&T Mexico, your data usage may be reduced to 2G speeds..

Cricket Wireless offers a variety of products and services. They provide No Contract Cell Phone Plans and Prepaid Phones. They have a special offer for a Samsung Galaxy A54 5G smartphone for $49.99 for those who join Cricket. They also offer a 5G smartphone starting at free for those who switch to Cricket. Another notable offer is the iPhone 11 for $49.99 when you switch to Cricket and purchase two months of $60/mo. voice plan. They provide Free 2 Business Day Shipping, No Annual Contracts, and No Credit Checks. They have a Fast 5G Network and offer plans with Unlimited + 15 GB Mobile Hotspot Max w/ads plan, Cloud Storage, and tons of Extras. They also offer 4 lines for $100 for families on a budget. They have a service called Cricket Call Defense designed to identify and block fraudulent calls, plus identify spam and telemarketing callers. They also offer applications like myCricket and theSCOOP. They have a Max service included on the $60/mo. unlimited plan that allows you to stream the latest hit movies and more.

You can pay your Cricket Wireless bill through several methods.

Online: You can pay your bill online using a Credit Card, Debit Card, PayPal, Cricket Refill Card, Service Payment Card, Gift Cards, or Reloadable Prepaid Credit Cards.

Mobile App - myCricket App: You can also use the myCricket App to pay your bill. The app accepts Credit Card, Debit Card, Cricket Refill Card, Apple Pay, Google Pay, PayPal, Samsung Pay, Gift Cards, and Reloadable Prepaid Credit Cards.

Phone - Automated Payment System: Dial *PAY (*729) from your Cricket phone or call Cricket Support at 1-800-274-2538. This method accepts Credit Card, Debit Card, Gift Cards, Reloadable Prepaid Credit Cards, Cricket Refill Card, and Service Payment Card. Please note that a $5 Customer Assistance Fee applies.

In-store: You can pay your bill in any Cricket store. They accept Cash, Credit Card, Debit Card, Apple Pay, Google Pay, Samsung Pay, Gift Cards, and Reloadable Prepaid Credit Cards. A $5 Customer Assistance Fee applies here as well.

Payment Centers: You can also pay at any Cricket Payment Center. They only accept Cash. Be sure to bring your account number. Fees may apply.

To pay online, sign in to Pay Bill by entering your username and password. Once you're in the Payments section, enter your credit or debit card information and the amount you want to pay. Accept the Terms and Conditions, select Review Payment, review your secure payment information, and if you are satisfied with your payment information, select Submit Payment. You'll see a payment confirmation screen. Keep the confirmation number for your records. They'll also send a text to confirm your payment.

If you prefer to pay with a Cricket Refill Card, just use the myCricket App or Quick Pay online.

Please note that Gift Cards can only be used for one-time payments and can't be used for Auto Pay. Most reloadable prepaid debit cards with the Visa, MasterCard, and American Express logo can be used for Auto Pay.

At this time, Cricket does not accept Bank account draft, Check, or Money Order as payment methods.

This information is subject to change and may be modified or terminated at any time without notice.

Cricket Wireless provides a 7-day return policy for qualifying devices. If you received your order more than 7 days ago, you may be eligible for a warranty claim. For online purchases, you can start a return online through their return portal or by contacting Customer Support. For in-store purchases, you must visit that Cricket Authorized Retail store to return your items.

A return request for online purchases of devices and SIM kits must be made within seven (7) days of order delivery. The return must be made by mail (using a pre-paid label emailed to you by Cricket) and received by Cricket within forty-five (45) days after the return request has been made, and cannot be returned in store. All devices must meet the return requirements. Devices that do not meet the return requirements will be returned to the customer with an explanation of the reason for rejection. Cricket does not accept exchanges for items purchased online. Devices purchased online cannot be returned in store.

Qualifying new or reconditioned wireless devices purchased from a Cricket Store may only be returned or exchanged at the same store where purchased and within seven (7) calendar days of purchase. A return request for any unopened accessory purchased online may be returned within seven (7) days of order delivery. The return must be made by mail (using a pre-paid label emailed to you by Cricket) and received by Cricket within forty-five (45) days after the return request has been made, and cannot be returned in store. Any opened accessory returned to Cricket will not be refunded nor returned. Accessories purchased from a Cricket Store are subject to that Authorized Retailer's return policy.

Payments made online for Cricket Wireless services are refundable only if the device you made payments for was never activated and you return the device and SIM following the return requirements. Payments made in store for Cricket Wireless services are not refundable. There is no fee for returning compliant devices purchased online at cricketwireless.com. Except where prohibited, a fee of up to $25 may be applied when a device purchased at a Cricket Store is returned without all the original components. If your return is approved, a refund will be issued within 10 business days of receipt to the original payment method. Devices that do not meet the return requirements will be returned to customers with an explanation of the reason for rejection.

As for the shipping policy, every order gets Free 2-Business Day Shipping. Orders received before 2 pm ET Monday-Friday will ship the same day. Orders received after 2 pm ET, on a holiday, or on the weekend will ship the next business day. When you bring your number to Cricket, your order may take longer than two business days. The address you enter at checkout must match the one on file with the bank that issued your debit or credit card exactly. You can change your delivery location to your local The UPS Store ® or UPS Access Point ™ by signing up for a free UPS My Choice ® membership..